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Frequently Asked Questions

Most Frequently Asked Questions

Q What is the Default Password for the 2M Essential TVI Password?
Q How to Search or Playback 2M 1st Gen TVI Essential DVR?
Q How to Playback the 2M TVI Essential DVR NVR 2nd Gen?
Q How to Backup the 2M TVI Essential 2nd Gen DVR/NVR?
Q How to Enable NAT function for the 2M TVI Essential 2nd Gen DVR NVR?
Q What is the Default Password for the 2M Professional NVR?
Q What are the app names for 2M DVRs and NVRs?
Q Where can I download the client software for the 2M TVI Series DVR?
Q How to Factory Default Veilux Analog PTZ Cameras
Q How to Setup Preset for Veilux Analog PTZ Camera
Q 2M NEW Professional NVR 8000 Series Default Password

FAQ Topics

AverMedia

Q My remote view software only shows one camera when i log on.
Q Why cant I see my TV monitor A regular VGA monitor works?
Q Can I view Avermedia from another PC on my LAN, or WAN?

Geovision

Q How to view your Geovision system on internet explorer
Q How to download and install Multiview
Q How to trouble shoot can’t find keypro error
Q How to change the port numbers on a Geovision main system
Q How to troubleshoot Geovision can't connect to server or picture is black on mobile phone error
Q How to view your Geovision system on an android phone
Q How to add a motion mask on a camera on Geovision
Q How to change the resolution of your analog cameras on Geovision
Q How to get more recording days without adding another hard drive on Geovision
Q How to change camera color attributes on Geovision
Q How to Setup System Idle Protection feature on Geovision
Q How to Setup Digital Matrix on a Geovision
Q How to Change the Resolution on a Geovision IP camera
Q How to Change IP Address on GeoVision
Q GV 1480 TV-Out stopped working.
Q I cant get Mobile Phone access to work on my Geo Vision?
Q Problems with "dumping d&g" on pc.
Q Why did my system slowed down after upgrading from 8CH to 15CH?
Q How many users can you register on a GV system?
Q I would like my GV system to automatically start when my PC boots up?
Q How do I enable Auto Shutdown and Auto Restart Windows for Geovision System?
Q How Can I Hide Live Video Channel, but Keep Recording in the Background?
Q How to Access Live Video on Mac OS X?
Q Instant Playback and Video playback only plays a few frames.
Q How to Customize Geovision's Logo and Buttons with FBR?
Q How do you re-install Geovision Captured Card?
Q System has stopped recording and showing disk space low or recycle empty.
Q When trying to View Log while connected remotely through IE, get error message Unable to connect to server check IP address and ports
Q What is Auto Shutdown Windows and Auto Restart Windows?

2M DVR

Q What Ports Do I Need to Open for IonVision
Q What are the app names for 2M DVRs and NVRs?
Q How to allocate IP Address on your 2M DVR using DCHP.
Q How to use the Sequence Function on the 2M DVR
Q How to enable the HDMI function on the DVR
Q How to setup a PTZ camera on a 2M DVR on the 2M DVR
Q How to use the lock function on the 2M DVR
Q How to Record on Motion on 2M DVR
Q How to install 2M Client Software on 2M DVR
Q How to view your DVR using 2M client software
Q How to play AVH files using the client software on 2M DVR
Q How to view multiple 2M DVR simultaneously on 2M client software
Q HOW TO CONVERT AVH FILES TO AVI FILES
Q How to view DVR on internet explorer (enabling active X) on 2M DVR
Q How to format your Hard Drive on 2M DVR
Q How to backup footage to a flash drive on a 2M DVR
Q How to manage user accounts in a 2M DVR
Q How to trouble shoot video distortion

2M Essential TVI Series

Q What is the Default Password for the 2M Essential TVI Password?
Q My 2M Essential TVI Series is locked or my password is incorrect, what should I do next?
Q What is the iPhone and Android app names for 2M Essential TVI Series DVRs?
Q Does 2M Essential TVI Series DVR support Cloud functino?
Q How do you port forward/remote view the 2M TVI DVRs?
Q How to Search or Playback 2M 1st Gen TVI Essential DVR?
Q How to Playback 2M TVI Essential DVR Using NVMS1000 client software for PC/MAC?
Q How to Backup 2M Essential TVI DVR Using NVMS1000 client software for PC/MAC?
Q How to Playback the 2M TVI Essential DVR NVR 2nd Gen?
Q How to Backup the 2M TVI Essential 2nd Gen DVR/NVR?
Q How to Enable NAT function for the 2M TVI Essential 2nd Gen DVR NVR?
Q How to Setup DHCP/Static IP for the 2M TVI Essential 2nd Gen DVR NVR?
Q How to Add IP Camera to 2M TVI Essential 2nd Gen DVR NVR?
Q How to Change DATE and TIME and Daily Saving Time for the 2M TVI Essential 2nd Gen DVR/NVR?
Q How to Add Device to the NVMS client software for 2M TVI Essential 2nd Gen DVR NVR?
Q How to Add, Del, Edit User for 2M TVI Essential 2nd Gen DVR?
Q How to Add, Del, Edit User for 2M TVI Essential 2nd Gen DVR?
Q Where can I download the client software for the 2M TVI Series DVR?

2M Professional NVR Series

Q What is the Default Password for the 2M Professional NVR?
Q Where can I find hikvision IP Search tool?
Q How to Setup Preset for Veilux Analog PTZ Camera
Q 2M NEW Professional NVR 8000 Series Default Password

2M Corporate NVR Series

Q How to Setup Preset for Veilux Analog PTZ Camera

Veilux

Q How to Factory Default Veilux Analog PTZ Cameras
Q How to Setup Preset for Veilux Analog PTZ Camera
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