Hikvision OEM 8 Channels Standalone H.265 Network Video Recorder

Let’s be honest, no one is perfect and companies aren’t either.

I’ve purchased their PoE NVR system about a year and a half ago. The equipment has been working flawlessly since that time and had little to no issues installing and configuring the equipment myself. However about a month ago, the Android app stopped sending out notifications. I was upset that something so important would stop functioning out of nowhere. My guess was it might have been something with an update to Android broke the notifications but I’m not an app developer so I really don’t know. Either way, I reached out to 2M and received some of the best and most comprehensive technical support I’ve ever had… and I’ve worked in IT for over 10 years now dealing with countless vendors. They kept me in the loop with their progress with honesty and patience. They worked with me to ensure that their products were tested and verified before they brought it out to public release. They’ve proven they care about their products and support them in a way that much bigger and lazier companies would never do.

Their security camera system have helped me more than I could ever imagine and brought security to my home and neighborhood that I am very grateful for.

I will continue to purchase 2M products after they have proven they are a responsible company that takes care of their customers.

Arthur provided great support getting the device set up as well as connecting a wireless camera. The NVR is working and I look forward to adding additional cameras to the feed. The ability to monitor the feeds remotely from my iPhone is a great plus.